Senior Instructional Designer, Major Payroll Services Organization
“To ensure that the lessons learned in the classroom stick and continue to grow, our coaching team (who participated in both beta sessions and live training) are now making connections back to the Cultural Detective method, concepts, and terminology as they guide learners through the initial relationship-building process with our customers. And the anecdotal evidence of the overwhelming effectiveness of this coaching is pouring in already.”
People to People International (PTPI) Global Youth Forum Leader
“During Cultural Detective students worked as team members to understand more about who they are: the value of exploring other people's values and discovering ways of making valuable connections with others.”
Director, multinational consumer products organization
“The biggest impact was that it sped up my learning curve; it allowed me to become a part of the team more quickly. I was able to have an impact on the business sooner than if I hadn’t done the coaching.”
Turner White, Executive Professor of Management, Helzberg School of Management
“Cultural Detective is a beautiful illustration of the effect of the quality of cultural response in an executive's decision process. The interactive example was instructive and memorable—not a person in the room hadn't been in situations precisely like those we experienced in the practical exercise. Yet, we had in this case an opportunity to ‘unpack’ the experience and follow its likely conclusion. You fulfilled every expectation that I had for the seminar—my only regret is that we didn't have more time!”
Cultural Detective Facilitator Certification Attendee
“More than just talking about cultural diversity and cultural values and theories about how to bridge differences, Cultural Detective provides practical tools and experiential training that facilitate genuine learning. CD translates theory into applicable knowledge.”
Carolyn Rehn, Sr. Organizational Development and Learning Specialist, AFS-USA Intercultural Programs
“We have found Cultural Detective to be an important addition to our intercultural learning toolbox. The materials are accessible and relevant to our particular issues in international exchange and intercultural learning.”
Nadine LeGros, Language & Communication Instructor, The University of Western Ontario
“Using Cultural Detective is a wonderful way to inform ourselves of cultural tendencies and to try to anticipate how our behaviour and messages might be perceived or misperceived by members of other cultures.”
Senior Instructional Designer, Major Payroll Services Organization
“First, let me tell you again how excited we all are about how well the training went; my team is thoroughly convinced Cultural Detective is an excellent choice of cross-cultural communication methodology. The training we conducted is already proving to be very effective in helping our Customer Services team to engage with our new Australian customers.”
Senior Instructional Designer, Major Payroll Services Organization
“The other discovery came when I was working with another trainer on my team whose focus was on our new client company’s marketing strategy and how it evolved over many years in Australia. When he shared his extensive research on that strategy, it was immediately clear that the Australian core values I was covering were at the heart of our client’s branding. Based on that finding, we were able to weave our courses together into a powerful and cohesive curriculum.”
Diversity & Inclusion Director, tasked with creating Global Inclusion Team
“When a situation occurs, I don’t automatically take it as an attack on me or at a personal level. I realize people are driven by values, which keep me open to dialogue and understanding, minimizing conflict especially at work.”
Senior Instructional Designer, Major Payroll Services Organization
“To ensure that the lessons learned in the classroom stick and continue to grow, our coaching team (who participated in both beta sessions and live training) are now making connections back to the Cultural Detective method, concepts, and terminology as they guide learners through the initial relationship-building process with our customers. And the anecdotal evidence of the overwhelming effectiveness of this coaching is pouring in already.”
People to People International (PTPI) Global Youth Forum Leader
“During Cultural Detective students worked as team members to understand more about who they are: the value of exploring other people's values and discovering ways of making valuable connections with others.”
Director, multinational consumer products organization
“The biggest impact was that it sped up my learning curve; it allowed me to become a part of the team more quickly. I was able to have an impact on the business sooner than if I hadn’t done the coaching.”
Turner White, Executive Professor of Management, Helzberg School of Management
“Cultural Detective is a beautiful illustration of the effect of the quality of cultural response in an executive's decision process. The interactive example was instructive and memorable—not a person in the room hadn't been in situations precisely like those we experienced in the practical exercise. Yet, we had in this case an opportunity to ‘unpack’ the experience and follow its likely conclusion. You fulfilled every expectation that I had for the seminar—my only regret is that we didn't have more time!”
Cultural Detective Facilitator Certification Attendee
“More than just talking about cultural diversity and cultural values and theories about how to bridge differences, Cultural Detective provides practical tools and experiential training that facilitate genuine learning. CD translates theory into applicable knowledge.”
Carolyn Rehn, Sr. Organizational Development and Learning Specialist, AFS-USA Intercultural Programs
“We have found Cultural Detective to be an important addition to our intercultural learning toolbox. The materials are accessible and relevant to our particular issues in international exchange and intercultural learning.”
Nadine LeGros, Language & Communication Instructor, The University of Western Ontario
“Using Cultural Detective is a wonderful way to inform ourselves of cultural tendencies and to try to anticipate how our behaviour and messages might be perceived or misperceived by members of other cultures.”
Senior Instructional Designer, Major Payroll Services Organization
“First, let me tell you again how excited we all are about how well the training went; my team is thoroughly convinced Cultural Detective is an excellent choice of cross-cultural communication methodology. The training we conducted is already proving to be very effective in helping our Customer Services team to engage with our new Australian customers.”
Senior Instructional Designer, Major Payroll Services Organization
“The other discovery came when I was working with another trainer on my team whose focus was on our new client company’s marketing strategy and how it evolved over many years in Australia. When he shared his extensive research on that strategy, it was immediately clear that the Australian core values I was covering were at the heart of our client’s branding. Based on that finding, we were able to weave our courses together into a powerful and cohesive curriculum.”
Diversity & Inclusion Director, tasked with creating Global Inclusion Team
“When a situation occurs, I don’t automatically take it as an attack on me or at a personal level. I realize people are driven by values, which keep me open to dialogue and understanding, minimizing conflict especially at work.”