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Cultural Detective® helps you increase global business performance, productivity and profits by building loyalty, teamwork and
return on investment. You and your employees can use these downloadable global effectiveness tools immediately to achieve the bottom-line results that
intercultural competence can bring to your organization.
Use them to enhance your personal performance, in executive coaching, staff or team meetings to build team competence, in lunch and learns, webinars,
and face-to-face learning events. Use them as pre-work or follow-up, to be sure intercultural competence and global communication and collaboration retain
the mindshare they deserve. Practical, engaging, real, ready to go.
Click here to learn what is included in a complete package. Contact us to inquire about specific packages not listed below, for online tools, or
for quanitities of 100 or more.
To learn about the content of the Cultural Detective® series, scroll down or use these convenient quick links:
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Cultural Self Discovery Blended Culture Generational Harmony |
Global Business Ethics Global Diversity and Inclusion |
Global Teamwork The Return (Reentry) |
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African American Austria Colombia Dominican Republic |
Greece Hmong Kazakhstan Latino(a) Americans |
LGBT: Lesbian, Gay, Bisexual, Transgender Senegal Ukraine |
| Bridging Cultures | U.S. K-12 Education |
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African American culture is rich in family, social and spiritual tradition. While there are many realities and experiences that bind us as a people, we are far from a homogenous community. We are joined and separated by faith, age, class, education and political persuasion. Due in large part to our slave ancestry, we identify with the continent of Africa but few of us have knowledge of our specific countries of origin. The history of the African descendants in this country has been rife with social and political struggle but this has not hindered our successful contributions to the fields of technology, science, education, music/entertainment, sports and politics.
This Cultural Detective® will examine the complexities of African Americans in the workplace and provide insightful information about the values and communication styles of this community, in an effort to bridge cultural gaps and encourage a more inclusive work environment.
Cultural Detective® African American is authored by Kelli McLoud Schingen and Joy Hawkins
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Now Available for Preview or Purchase!
While the Middle East has taken the lead in international political news in recent years, Arab Gulf countries are increasingly active on the international economic and business front. The region is attracting more and more investors, entrepreneurs, job seekers and tourists. While the propaganda and media machines have been promoting these countries as tourist destinations for shopping and business opportunities, the cultural and social components have largely been ignored.
Indeed, most of the people of the Gulf countries are Muslims and they are also Arabs, but what most expatriates forget is that they are different. The differences are greater than the similarities. In this Cultural Detective: Arab Gulf, the focus will be on the specific cultural values and norms of the indigenous people of the Gulf countries (Saudi Arabia, Kuwait, Bahrain, Qatar, United Arab Emirates, and Oman).
Cultural Detective® Arab Gulf contains the following stories and critical incidents:
Cultural Detective® Arab Gulf is authored by Abdulhamied Alromaithy and Layla Al Bloushi
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As the saying goes, "It takes two to tango," but if your business partner is from Argentina, it's best to know the right moves. Cultural Detective® Argentina provides of crucial information about the Argentine mentality that will help you interact with understanding and grace.
Cultural Detective® Argentina contains the following stories and critical incidents:
Cultural Detective® Argentina is authored by Marcelo Priotti, Ruby Lee Cochran-Simms, and Lisa Robinson
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To understand Australian culture is to understand paradox. It is an ancient land of incongruities, settled more than 60,000 years ago and again in modern times, with a vast and dry interior that the newcomers still love to dread, a place of flightless birds, a country with an Anglo-Celtic consciousness and multicultural aspirations, with a sense of humour derived from irony, national days that celebrate defeat and heroes on the wrong side of the law. Join us in discovering the complexities of our culture with the Australian Cultural Detective®.
Cultural Detective® Australia contains the following stories and critical incidents:
Cultural Detective® Australia is authored by Karen Huchendorf and Fran Brew
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Inside Austria, "Grüss Gott!" (figuratively, "God bless you") is the way people greet one another. Outside Austria, "The Sound of Music" is probably its best-known soundtrack. Yet this tiny country, sometimes confused by accident with Australia, was once one of the largest monarchies in all of Europe, encompassing the Carpathian Mountains to the east and reaching across Italy and Spain to the west. For the millions of tourists who make an annual pilgrimage to Austria's ski slopes from Asia, Eastern Europe and North America, these cultural metaphors create a stereotypical picture of deeply traditional people.
Cultural Detective® Austria will provide a surprisingly self-critical guide to understanding today's Austria as a diplomatic gateway between western and eastern Europe, and the complex layers of identity, heritage and values that make up Austrian culture and society.
Cultural Detective® Austria is authored by Rita Booker, Kevin Booker and Brigitte Lüth
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Nestled between Russia, Ukraine, Poland, Lithuania, and Latvia, Belarus is a virtually unknown nation to much of the world. After 70 years as part of the USSR, it gained its independence in 1991. Politically it has remained essentially a one-ruler state since the first presidential elections of 1994. Despite its political isolation, Belarus is possessed of a vital independent culture and a people whose patience and endurance through centuries of war and change has given them a unique view on the world and connection to each other.
The Cultural Detective® Belarus will open your eyes to the core values of a people rich in history, culture and art, to a flat land of agriculture and industry, to a people who have absorbed the unspeakable pain of World War II and the scalding tragedy of Chernobyl with endurance and determination, a people above all dedicated to taking care of each other and those who come their way—as the Belarusian proverb runs, "One without a friend is like food without salt!"
Cultural Detective® Belarus contains the following stories and critical incidents:
Cultural Detective® Belarus is authored by Alena Korshuk and George Simons
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The Cultural Detective® Belgium will enable anyone who works with Belgians to better understand their colleagues' working style, preferences, motivations and to function more effectively. Scenarios include a broad mix of Belgian colleagues—French and Flemish, young and old, male and female, in both large corporations and smaller companies.
The Cultural Detective® Belgium contains the following stories and critical incidents:
Cultural Detective® Belgium is authored by Sabine Tobback and Marie-Thérèse Claes
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The term "blended culture" is used to describe individuals who, by birth and/or upbringing, hold multiple frames of cultural reference within themselves. These individuals include; 1) those who have extensive international life experience, including internationally-assigned employees and their families, immigrants and refugees, 2) those who have grown up as members of ethnic minority communities within a dominant culture, and 3) people raised by parents of different cultural backgrounds.
While recognizing the vast differences among the life paths and cultures involved, this Cultural Detective® presents the common core values of third culture individuals such as contextual flexibility and creative negotiation. It also speaks to the ways in which third culture individuals may reference and access their multiple cultural perspectives, and how these influence their behaviors as they navigate their lives.
The Cultural Detective® Blended Culture contains the following stories and critical incidents:
Cultural Detective® Blended Cultures is authored by Barbara F. Schaetti and Heather Robinson
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Covering nearly half of the South American continent, Brazil has a tremendous ethnic diversity. Some mistakenly assume it is the same as other Latin American cultures. Brazil was colonized by Portugal and not Spain, and historically has had little integration with its neighbors. Despite the friendliness and informality, you will only interact with Brazilians successfully if you understand some fundamental aspects of their culture. Cultural Detective® Brazil provides experts' insightful information to help you feel at home with the Brazilian values and behavior patterns.
Cultural Detective® Brazil contains the following stories and critical incidents:
Cultural Detective® Brazil is authored by Tanor de Romăo Gomes
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Cultural Detective® Bridging Cultures focuses on taking cultural awareness and savvy to the next level by looking at how to develop effective bridging strategies for working across cultures. Recognizing that cultural understanding is essential but not enough, this long-awaited development in the Cultural Detective® series is focused exclusively on connecting cultural similarities and bridging cultural differences effectively to reap the benefits of diversity.
Through a series of short exercises and discussions, Cultural Detective® Bridging Cultures helps individuals to develop the third intercultural capacity that is at the core of the series and develop effective, transformative, out-of-the-box solutions to challenging dynamics.
This soon-to-be released addition to the Cultural Detective® series helps individuals to:
Cultural Detective® Bridging Cultures can be used as a standalone exercise or as a powerful complement to any Cultural Detective® package as one of our most solution-focused packages.
Cultural Detective® Bridging Cultures is authored by Kate Berardo and Heather Robinson
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Now Available for Preview or Purchase!
Those who know the geographical location of Bulgaria would say it is a land on the crossroad between Europe and the Orient. Those who have experienced Bulgaria would say it is a land of crossing roads. Sometimes one might wonder which way to turn. Sometimes one might wonder which is the right way here. Bulgaria can be described by the word "contrasts"—small, but having a variety of landscapes—mountains, valleys, a sea, lakes, peaks. Old in history, art culture and crafts, (as being the earliest state in Europe, founded by Proto-Bulgarians and Slavic tribes in 681), now it has to go through a vast shift in values and build from scratch its new traditions of a market economy, as a former Communist block territory. Bulgaria is a country where throughout the ages Christianity has played a crucial role for preserving the culture from Muslim influences. It's a nation that has never been deeply religious; a land where everyone is a political "expert," and most share their opinions in the café or at the pub; a business environment where lots of work can be done during leisure time, and where one can enjoy an office birthday drinking party for hours.
Cultural Detective® Bulgaria will help you understand all those contrasts. It will show you the pulse of society the way it is here and now. It will make you enjoy the wide range of behavioral nuances, beliefs and values. It will facilitate you through finding your own ways to live and work with Bulgarians.
Cultural Detective® Bulgaria contains the following stories and critical incidents:
Extra! Cultural Detective® Bulgaria includes a list of Contemporary Bulgarian Sayings, Culturally Popular and Unique Words.
Cultural Detective® Bulgaria is authored by Stanislava Zaprianova and Ellen Greenberg
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As the author of Cameroon, I have had the opportunity to use the Cultural Detective® model in a training setting with the model's creator, Dianne Hofner Saphiere. The reception and appreciation we received from the audience was very encouraging. Trainers will find Cultural Detective® Cameroon to be comprehensive and helpful, covering topics from Cameroonian core values and the perception of these values by various foreigners, to ways of bridging Cameroonian cultures with foreign cultures, using real life critical incidents. The content of Cultural Detective® Cameroon is drawn from years of experience training foreigners to understand this "Africa in Miniature."
Cultural Detective® Cameroon contains the following stories and critical incidents:
Cultural Detective® Cameroon is authored by Emmanuel Ngomsi
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Now Available for Preview or Purchase!
There are a number of strong unifying values in Canada despite vast geographical distances, regional differences, and talk of separation. While Canadians are not usually a difficult people to get along with, certain interpersonal approaches will get Canadians' backs up and hinder the achievement of business goals. Insights from this program into Canadian values and their relevance to business will give you a competitive advantage and can make your life easier. Various workplace scenarios are provided to help U.S. Americans as well as nationals from around the world to better connect with Canadians and aid in successful collaboration.
Cultural Detective® Canada contains the following stories and critical incidents:
Cultural Detective® Canada is authored by Don Rutherford and Lionel F. Laroche
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Now Available for Preview or Purchase!
The great obstacles of remoteness from the world's biggest economic centers and the isolation produced by its natural borders have stimulated this little South American country to open up to the world. Today Chile is one of the most globalized and competitive economies on the planet.
As a resolute inciter of free trade, Chile participates in more Free Trade Agreements than any other country—agreements that involve about 90% of the world's population! This has resulted in the fact that nowadays many foreigners come closer to Chile's borders to participate in its good business opportunities and also to enjoy the amazing landscapes and hospitality of its inhabitants.
Nonetheless, the Chilean culture is rather peculiar and distant from the Latin stereotype. Knowing its characteristics is essential for success. Cultural Detective® Chile is a guide for people who want to know Chilean culture, the business practices and the atypical way its citizens communicate.
Cultural Detective® Chile contains the following stories and critical incidents:
Cultural Detective® Chile is authored by Felipe Bahamondez, Roxana Toro and John Zerio
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Available Now!
During the last 2500 years, China has interacted with other civilizations of the world creating one of the most particular, well-defined and evolved cultural systems on the planet. Today, Chinese culture may appear quite homogenous on the surface; Cultural Detective® China attempts to introduce the values and especially the rich "hidden" cultural, ethnic and social diversity that have shaped one of the oldest yet fastest changing communities on earth.
Cultural Detective® China contains the following stories and critical incidents:
Cultural Detective® China is authored by Victor H. Garza and Wang Weiliang
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Available Soon
There are many misconceptions about Colombia. Some people think about movies they have seen and imagine Colombia as violent; others think of drugs. But the reality is different. The vast majority of the Colombian population are hard working, honest people.
Definitely, before doing business in Colombia you will benefit from learning a bit about its culture. For example, Colombia is incredibly diverse, with a variety of geographies and climactic zones, many indigenous tribes and languages/dialects. Colombians are proud of places like Bogotá, known as the Athens of South America; Cali, the capital of salsa music and dance; the touristic Cartagena de Indias; Medellín, noted for its beautiful women; the fauna and flora of the Amazonia; and its wonderful Caribbean islands.
The Cultural Detective® Colombia will open your eyes to the core values of a people rich in passion, music and dance, and proud of their racial heritage, and enhance your ability to collaborate and partner with them.
Cultural Detective® Colombia is co-authored by Fernando Parrado and Ricardo Eastman de la Cuesta
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Now Available for Preview or Purchase!
Although it may not yet be widely recognized, Deaf Culture possesses all the elements of a rich culture. Shaped by sign language and a strong group affiliation, deaf cultures have existed in almost every country of the world for hundreds of years. Often hidden from the gaze of outsiders, deaf people continue to pass on their values, traditions, folklore, and most importantly their sign languages to succeeding generations of deaf children. Because deaf people are often not viewed as members of a "foreign" culture, misunderstandings between them and their "hearing" associates due to differences in language, time orientation, communication style, group loyalties, and information sharing are common.
Cultural Detective® Deaf Culture explains many features shared by deaf cultures worldwide and provides tips on how to interact with deaf neighbors and co-workers in a spirit of mutual respect.
Extra! Cultural Detective® Deaf Culture includes an overview of sign language around the world, acquisition of Deaf culture, and diversity within the culture. It also includes a list of "Tips for Communicating with Deaf People," including techniques for using a sign language interpreter.
Cultural Detective® Deaf Culture is authored by Anna Mindess and Thomas K. Holcomb
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Denmark, a very small nation in the northern part of Europe-Scandinavia, is the world's oldest monarchy. The Danes are especially known for good design, food & beverages, the pharmaceutical industry, soccer, badminton and the storyteller Hans Christian Andersen. You may have heard names like Georg Jensen, Royal Copenhagen, Carlsberg, Bang & Olufsen, Novo Nordisk, Lego and Maersk. Many of these brands are recognized all over the world. Denmark is a modern society with a homogeneous population that enjoys a high standard of living with many small and medium-sized companies. The families are usually small, the majority of all men and women work, and Danes value their free time. Cultural Detective® Denmark explores some of the underlying values of business interaction in the Danish context that may explain some of these achievements.
Cultural Detective® Denmark is authored by Anders P. Hovemyr, Marianne Egelund, and Tuula Piispanen-Krabbe
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Like Christopher Columbus, you may feel as if you have arrived in a New World if you come to live and work or study in the Dominican Republic, the Spanish-Caribbean country that shares the island of Hispaniola with the Republic of Haiti. Dominicans are known for being among the friendliest people in the world, but living, studying, and doing business in the Dominican Republic is very different from being a tourist. Success can be elusive if you do not understand the underlying Dominican cultural values and how they operate in one's personal, business and academic lives.
The Cultural Detective® Dominican Republic provides insights into the Dominican character, society, and business practices, all of which are drawn from the authors' real life experiences and understanding of Dominican cultural values over time. These insights are indispensable for gaining a competitive edge and for avoiding the frustrations that those who are inexperienced with the country and its people normally encounter here. A variety of living, learning, and workplace scenarios are provided to help you to better connect with, interact with, and successfully collaborate with Dominicans at all levels of society—and to enjoy doing so.
Cultural Detective® Dominican Republic contains the following stories and critical incidents:
Cultural Detective® Dominican Republic is authored by María F. Gonzalez, Lynne Guitar and Robin Young
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Now Available for Preview or Purchase!
East Asia is one of the fastest changing areas in the world. Beginning with the Four Dragons of the mid-1980's, super-speed economic development has continued progressing. Change in economic condition is one of the major causes of recent changes in people's values systems. How can we catch up with the speed of change in East Asian cultural values? Despite the attention that has been focused on the area, there continue to be many misunderstandings about the region. Cultural Detective® East Asia will guide you to an understanding of the current East Asian mindset, and help you to enjoy interactions with East Asians.
Cultural Detective® East Asia does not limit its focus by geographical location, but includes the region influenced by the Chinese character, primarily China, Japan, Korea, and Taiwan. It will highlight the similarities shared in the region, and the shades of variance that distinguish each individual country.
Cultural Detective® East Asia is authored by Alex Eunkyeong Yu and Zheng Wei
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Egypt's rich history, contributions to modern society, and location on the northeast corner of the African continent, at the edge of the Middle East region, have made this dynamic country a source of fascination. The capital city, Cairo, is North Africa's largest city and the cultural and scientific hub of the Middle East. In the Egypt of today, a deep appreciation for its ancient civilization is still evident, existing side-by-side with the activities of a growing, modern society. Few places offer such a striking perspective of the impact of the old upon the new as modern Egypt—a continuously developing country facing the challenges and opportunities of finding its place in the global village.
In education, business and politics, the Muslim majority co-exists with a sizeable Coptic Orthodox Christian population, sharing a strong history and desire to remain a peaceful nation and to improve a struggling economy. Given Egypt's unique position in the political, social and global marketplace and world affairs, it is easy to see how foreign professionals may encounter unexpected and confusing situations when interacting with Egyptians.
Cultural Detective® Egypt contains the following stories and critical incidents:
Cultural Detective® Egypt is authored by Basma Ibrahim DeVries and Naira A. Istephanous
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The United Kingdom is made up of the four entities of England, Scotland, Wales and Northern Ireland, but the English make up over 80% of the total population, and have a culture distinctly their own. The English are a complex people, shaped by a unique colonial history and not given to easy definition. They prefer understatement, ironic humour and verbal cleverness to hide as much as they reveal about themselves. To understand the ambiguities and nuances of English culture, it is not enough to be a fluent speaker of English. This Cultural Detective® is designed to help you navigate your way through the many subtleties of the culture and prepare you for rewarding and productive interactions with the English.
Cultural Detective® England contains the following stories and critical incidents:
Cultural Detective® England is authored by Robert Brown and Banu Golesorkhi
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How does a country with a population of 5.2 million living on an area 70% forests manage to produce the world's largest maker of cellular handsets, the world's most popular orange scissors, the most literate 15-year-olds, the least corrupt government, the highest economic growth rate and 9% unemployment, all at the same time? Welcome to Finland, a country of contradictions! Modern traditionalists, high-tech nature worshippers, rule-obeying innovators...welcome to Cultural Detective® Finland and get to know the Finns!
Cultural Detective® Finland contains the following stories and critical incidents:
Cultural Detective® Finland is authored by Tuula Piispanen-Krabbe and Anders P. Hovemyr
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Now Available for Preview or Purchase!
Cultural Detective® France provides a succinct approach to the core values that make French people tick. It outlines what to expect from a French colleagues in a business environment. Illustrated by a few dialogues among French and other nationalities, this interactive training tool will enlighten the newcomer to French culture, or, for those more experienced, it will give a thorough understanding about ideas formed about the French.
Cultural Detective® France contains the following stories and critical incidents:
Cultural Detective® France is authored by Gilles Asselin and Ruth Mastron
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How do four distinct generations with a wide range of experience, expectations and requirements manage to get along together in the workplace, while at the same time meet organizational demands and objectives? CD® Generational Harmony explores the interpersonal dynamics among the four generations now working together in offices across the United States: Traditionalists, Baby Boomers, Generation Xers and the Millennials. By learning where each group has been, and where and how they wish to move forward within the context of work life, it becomes much easier to understand, empathize, and respect those from other generational cultures, and get down to the business at hand.
Cultural Detective® Generational Harmony examines each generation separately and then explores how they interact together in the workplace. An emphasis is placed on interactions within a hierarchical environment, such as a small business, large corporation, and university setting.
Click here to view a narrated presentation (turn on your computer speakers).
Critical Incidents include:
Cultural Detective® Generational Harmony is authored by Gretchen Neels
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The Cultural Detective® Germany explores some of the historic and geographic influences shaping the German culture of today. How did the Germans move from being "people of poets and thinkers", to being amoung the most admired engineers of the world? Are order and structure still as important as the age-old stereotype suggests? Cultural Detective® Germany attempts to give answers to these and other questions, painting an up-to-date picture of one of the most influential countries in the European landscape.
Cultural Detective® Germany contains the following stories and critical incidents:
Cultural Detective® Germany is authored by Rita Wuebbeler and Regine Mehl
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It is no great surprise that cultural issues are at the forefront of concerns among many in the ethics and compliance communities of global organizations. It is likely that attention on global programs will only increase, given the prevalence of worldwide scandals such as Parmalat and Enron and recent culture clashes involving legal challenges to the use of helplines for reporting misconduct among multinational companies operating in Europe. Similarly, there is heightened concern around ethical leadership and decision-making in international development and global not-for-profit organizations. Perhaps, though, even more critical for most global ethics and compliance professionals are the simpler and smaller issues that arise due to noncompliant practices in the day-to-day experiences of their multinational workforce—where different attitudes and beliefs coexist about what is and is not considered appropriate and "ethical" behavior. It is inevitable that expectations of how to interpret values will vary across the languages, locations, and cultures involved.
Given the challenge of educating employees on what constitutes ethical behavior in the eyes of organizational leadership, the stockholders, and even the public...what then is an ethics and compliance professional to do? The Cultural Detective® Global Business Ethics is designed to help relate the typical values found in a Code of Conduct to the range of ways they are likely to be interpreted or "translated" during real world scenarios in different national cultural contexts.
Cultural Detective® Global Business Ethics first presents a survey of codes of conduct from around the world, laying a platform to then contrast organizational values against the "Values Lenses" and prevailing belief systems of various cultures. Case studies are then used to help identify where cultural differences are likely to arise regarding "ethical" behavior, depending on one's worldview regarding what it means to behave ethically in a given context. Then, to help professionals better manage cultural differences and start to bridge the gaps posed by geographic, linguistic, and cultural divides present in their organizations—tools and frameworks are outlined that will help them frame their organization's particular definitions of misconduct, appropriate behavior, and ethical decision-making in ways that will be meaningful and relevant for all employees.
Click here to view a narrated presentation (turn on your computer speakers).
Cultural Detective® Global Business Ethics contains the following stories and critical incidents:
In addition to the GBE Lens, critical incidents, and sample debriefs, CD Global Business Ethics contains a review of global standards of ethical and compliant behavior, a summary of comprehensive research on organizational codes of conduct, and eight national Values Lenses. Thus, it is priced higher than our other packages.
Cultural Detective® Global Business Ethics is authored by Monica Francois Marcel and Randall Stieghorst
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"Global Diversity" has become something of a buzzword in recent years as organizations and individuals try to grapple with all the ways people are different and similar across the world. In the USA, differences might focus on race and gender. In Latin America, heritage and socio-economic status. In India, religion, language and caste. But Global Diversity refers to much more.
As well as nationality, sexual orientation, ability, generational diversity, personality type, etc., it might also be an aspect in issues such as the internet, international politics, energy security, stem-cell research, terrorism, the environment, human cloning, global economic development, art, architecture, cookery, humour, parenting, poetry...and even in grave issues such as AIDS, child pornography, human slavery, species extinction and international war crimes.
Global Diversity is important on all levels—from individual differences, to organizational dynamics and team performance, to the political, economic, cultural and historical functioning of society as a whole.
And what about "Inclusion?" While Global Diversity is often about levelling the existing playing field for all parties to be able to compete on an equal footing, Inclusion helps us to create a new kind of playing field, designed, planned and built by the current and future players themselves. In a professional setting, Global Diversity helps us to lead, work and communicate more effectively across cultures; Inclusion creates an environment where everyone can bring their full selves to work and contribute fully to the success of the organization. This Cultural Detective package will highlight key issues in Global Diversity and Inclusion and best practices for managing them.
Cultural Detective® Global Diversity and Inclusion contains the following stories and critical incidents:
In addition to an introduction to GDI, the GDI Lens, critical incidents, and sample debriefs, CD Global Diversity and Inclusion contains a table of four frameworks through which to analyze GDI, and supplementary discussion questions to put the interpersonal interaction into the larger organizational, social, political, legal and strategic contexts.
Cultural Detective® Global Diversity and Inclusion is authored by Rui-ling King, Alan Richter and Jeremy Solomons
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Cultural Detective® Global Teamwork is designed to assist both collocated and remote teams in meeting the five major challenges of teamwork in today's global environment. In our wired and wireless world, it is estimated that up to 85% of communication and work tasks are accomplished via virtual technology. Team membership itself is often highly diverse in culture and activity, whether team members are located on the same premises or not. Whether self-directed or hierarchically managed, this new environment reduces the face-to-face side of management and calls for new and different managerial competencies in meeting the challenges of time and space, team formation and maintenance, stakeholder management, selection and use of appropriate technology, and above all clarity and sustainability of goals, roles and tasks on the part of team members.
In Cultural Detective® Global Teamwork you will find the insights, processes and tools to meet these challenges, whether you are using it as an intact team, a team in formation, or as someone responsible for the creation and assignment of new global teams. This practical hands-on training tool will enable you to learn more and teach others about success strategies for geographically distributed, multicultural teams collaborating across time zones, mediated by state-of-the-art telecommunication technologies.
Cultural Detective® Global Teamwork contains the following stories and critical incidents:
In addition to the Global Teamwork Challenges Lens, four critical incidents, and sample debriefs, CD Global Teamwork contains a worksheet for identifying team challenges, a guide to team lifecycle management, three pages of tips for cross-cultural collaboration in global teamwork, a team survey on the impact of virtual tools, a checklist for guiding decision making about when to virtualize a business activity, and a tool for analyzing and creating stakeholder synergy.
Cultural Detective® Global Teamwork is authored by Jolanda Tromp, George Simons, Geoffrey Abbott, Charlotta Öberg, and Karen Huchendorf
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Available Soon
When one thinks of Greece, visions of whitewashed buildings against turquoise water come to mind. It has been called one of the most beautiful countries in the world, a land of cultural contrasts and varieties. In order to fully understand the Greek national character, dispel the tourist's image from your mind. Imagine instead the counterpoint between pebble-lined Mediterranean water and rocky mountainous terrains with arid soil. In Greek culture, peaceful tranquility co-exists with an almost epic struggle to persevere.
Ancient history informs present-day Greek culture, and in order to be successful in the business realm, you need to appreciate certain complexities. Entrepreneurs who want to expand their operations in Greece must understand that she has two faces: the one that a xenos (or foreigner) might be familiar with, and one that is hidden from the foreigner's eyes. Cultural Detective® Greece will enable you to understand the richness and historical intricacy that is now called modern Greece.
Cultural Detective® Greece is authored by Valli Murphy and Pete Chatziplis
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Available Soon
Who are the Hmong? The word "Hmong" means "free people," earlier referred to as "Miao" or "Meo," as they were and currently are referred to in China. The term "Hmong" has come to be used internationally during the last twenty years since the "Secret War." Hmong have no country of their own, originally migrating from China to the mountains of Laos, refugee camps in Thailand, to North and South America, Europe, and Australia.
Many features of the Hmong originate in their cultural symbols, their self-perception in relation to other groups and their identity. There is a collective Hmong uniqueness and consciousness. This shared image is represented by distinct social values and material objects. The Cultural Detective® Hmong will explore the opportunities for diverse groups to learn the values, cultural, ethnic and social aspects of the people called Hmong.
Cultural Detective® Hmong is authored by Nao Thao and Sally Baas
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"A Hungarian is a man who can enter a revolving door after you and emerge before you," goes an American saying, an apt observation on the national character. But like all such observations, it is far from being universally true, especially when it comes to the business world or to the mundane life of the man on the street. Hungary is a small country of 10 million people in Central Europe, but it borders on seven nations. It is where North meets South and West meets East—not only by virtue of its geography, but also because of its cultural qualities. The Hungarian language is an island in the sea of the surrounding German and Slavic languages and peoples, which fortifies the national consciousness and cohesion of its people.
The Cultural Detective® Hungary is a helping hand in making sense of the values and thinking of Hungarians through a number of case studies, pointing out the features that bind them to other European nations and the ones that distinguish them from other cultures.
Cultural Detective® Hungary contains the following stories and critical incidents:
Cultural Detective® Hungary is authored by Judit Hidasi and Gyorgy Nanovfszky
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For an outsider, India can be a confusing and enigmatic experience: it is an ancient civilisation with 18 recognized languages, a large population which represents all ethnic strains known to humanity, more than 200 political parties of diverse ideologies, and followers from all major world religions (besides being the birthplace of four of them). India is simultaneously modern and primitive: its population includes one of the world's greatest proportions of illiterates and the second largest pool of technically qualified professionals. It is a poor agrarian country and is also one of the fastest emerging economies. India boasts indigenously developed space technology and software prowess, and also a proliferation of primitive superstition.
And yet, cutting across this diversity are some common threads which underlie the Indian cultural ethos. Cultural Detective® India provides an engaging platform to understand and appreciate these common cultural values.
Cultural Detective® India contains the following stories and critical incidents:
Extra! Cultural Detective® India includes information on both traditional and changing values in Indian society.
Cultural Detective® India is authored by Madhukar Shukla and Stephen L. Murphy
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Indonesia has often been described as a shining chain of emerald islands scattered across the equator from Asia to Australia. Few countries in the world are comprised of more distinct cultures and languages than Indonesia. The diversity of peoples and belief systems makes it certain that the foreign professional working in Indonesia encounters confusing and unexpected situations. Add to this mix a struggling economy, a nascent democracy with a co- opted bureaucracy and the world's largest Muslim population—the result is a fascinating culture in one of the largest and most important countries in the world.
Cultural Detective® Indonesia contains the following stories and critical incidents:
Cultural Detective® Indonesia is authored by George Buckmaster Whitfield and Sumartono Sumarsidik
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Over 1.2 billion people, or one-fifth of the world's population, from a vast range of races, nationalities and cultures across the globe—from India to the southern Philippines to Nigeria—are united by their common Islamic faith. Ethnic and cultural issues have shaped the practice or interpretation of Islam, thereby adding to the complexity and danger of generalizing about Islamic practices, in addition to underscoring the flexibility of interpretations that Muslims employ. Nevertheless, Islam maintains its central role in establishing ethical and daily behavior for many in the varied cultures where it is practiced. Cultural Detective® Islam gives a greater appreciation and awareness of how Islamic values and principles present a window of opportunity for non-Muslims to be more effective in their dealings with organizations that incorporate them. Further, it presents an opportunity for others to apply some of them in their own organizational practices.
Extra! Cultural Detective® Islam includes a special section that discusses religion as culture, a list of common sayings of Muslims that are Qur'an based, and "Tips for Facilitating Sensitive Issues."
Cultural Detective® Islam is authored by Marilyn Stanton and Karima Vargas Bushnell
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In Israel, the boundaries between professional and social spheres are blurry, as are those between clients and vendors, managers and subordinates, hosts and guests, strangers and friends. Loosely defined borders are easier to cross than those that are sharply delineated. Israelis find it hard to stay within clearly defined limits because, in Israel, they scarcely exist.
Our goal is to provide an understanding of Israeli culture and the way in which loosely defined borders affect Israeli behaviors and attitudes. We will focus on your professional counterparts—Israeli businesspeople, high tech professionals, government officials, diplomats and heads of philanthropic organizations. Their values, behaviors and attitudes provide the raw material for our case studies and the source of the examples we present.
Cultural Detective® Israel contains the following stories and critical incidents:
Extra! Cultural Detective® Israel includes extended debriefs and a slang dictionary.
Cultural Detective® Israel is authored by Lucy Shahar and Anat Kedem
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Culture Detective® Italy provides insights into the complexity of Italian culture. As the authors illustrate and explain the core values of Italians, important cultural differences distinguishing the South from the North of Italy are discussed. Cultural Detective® Italy explores aspects of Italian business practices and social life that, although separate, should be interdependently analyzed. The practical applications and illustrations of Italian values are meant to give a better understanding of how cultural values and behaviors influence peoples' perceptions of Italians.
Cultural Detective® Italy contains the following stories and critical incidents:
Cultural Detective® Italy is authored by Antimo Cimino and Tanor de Romăo Gomes
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Much media attention has been paid to Japan, but it remains a culture of mystique and misconception to many outsiders. Working or living with Japanese, or traveling to Japan, many people report that the Japanese are polite and charming, yet surprisingly distant and difficult to understand. Rapidly changing, Japan is a country rich in tradition and quick to embrace new technologies and trends. Cultural Detective® Japan will assist you to better understand Japanese colleagues' motivations and to collaborate more effectively and enjoyably together.
Cultural Detective® Japan contains the following stories and critical incidents:
Cultural Detective® Japan is authored by Dianne Hofner Saphiere and Yuko Kipnis
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Jewish culture does not easily fit into common Western categories, such as nationality, religion, race, ethnicity, or language. Professor Daniel Boyarin says, "Jewishness disrupts the very categories of identity, because it is not national, not genealogical, not religious, but all of these, in dialectical tension." Jewishness is all of these and then some: an entire civilization, with everything that word implies.
Cultural Detective® Jewish Culture aims to increase understanding and awareness of Jewish culture among Jews and non-Jews alike. It will help build cultural bridges in any organization where Jews and non-Jews come together, or any group that wishes to become more aware of Jewish cultural issues, including businesses, schools, universities, religious groups, non-profits, and community organizations.
Cultural Detective® Jewish Culture contains the following stories and critical incidents:
Extra! Cultural Detective® Jewish Culture includes an explanation of the Jewish calendar and holidays, a listing of major groups within Judaism, and an extensive bibliography of Jewish music.
Cultural Detective® Jewish Culture is authored by Ruth Mastron, Bruce Bierman and K. Pica Kahn
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The Republic of Kazakhstan is an important player in the "New Great Game" for oil. Its abundance of natural resources, including large oil and gas reserves as well as minerals, makes Kazakhstan the richest of the Central Asian countries. It has some of the fastest-growing cities in the region in terms of infrastructure, driven by the growth in investment by multinational companies in these sectors.
Kazakhstan has an enigmatic culture influenced by its nomadic past as well as by seven decades of Soviet dominance. It is a tapestry of the cultural traditions of over a hundred ethnic groups living in the country, which is almost four times the size of Texas.
Both western and eastern influences are clearly present in today's Kazakhstan. Modern industrial development coexists with respect for ancestral traditions. Music of the dombra (traditional two-string musical instrument), the taste of beshbarmak and kaza (traditional Kazakh dishes) or the spectacle of baiga—highly competitive horse racing—all bring to mind colorful pictures of Kazakhstan's nomadic past.
Both Russian and Kazakh are the official languages used in government, business and education. In the transitional post-Soviet era the new generation is forging for itself an identity that balances a capitalistic materialism brought about by oil revenues with the freedom to rediscover Kazakh roots in language, poetry, music, religion, customs and traditions.
Cultural Detective® Kazakhstan is authored by Kairat Aidarbekov, Kiran Pandit, Neelima Pandit and Tatyana Fertelmeyster
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Just who are Latinos? This catch-all phrase includes Spanish-speaking peoples from Mexico, Central America, Cuba, the Philippines, and Spain (to name a few) who call the United States home. Depending on how long Latinos have lived in the United States, they may seem just like European Americans on the surface, yet they share many of the same values as their newly-arrived immigrant familia. In some cases, sharing values and communication styles may be all that they have in common, given their differing histories, both political and personal. This Cultural Detective will identify Latino American values and provide a roadmap for navigating the complexities of cultures, histories, and identities of our hermanos and their influence on the cultural fabric that makes up U.S. American life.
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Creating an inclusive workplace is essential to maintaining a competitive advantage. The Cultural Detective® Lesbian, Gay, Bisexual and Transgender offers an effective way to bridge differences while fostering a climate of respect.
LGBT communities are defined by identities based on gender and sexual orientation. Their sense of culture emerges in their experiences in life due to core differences from the cultural norms surrounding gender and sexuality. These differences impact everyday attitudes and behaviors including those of survival, modes of expression, creation of family, and participation in community.
Institutionalized norms and assumptions (e.g., that marriage involves one man and one woman) frequently contrast with the ways in which LGBT people self identify. Often these contrasts are the basis for how others define and identify LGBT community members. Differences between self-perceived identities and other-perceived identities can result in the harassment of individuals perceived as gay, whether or not they are.
Cultural Detective® Lesbian, Gay, Bisexual and Transgender is authored by Vivek Saxena, Rita Wuebbeler, Nancy O'Brien, Randy Stieghorst, Susan Gore, Rob Pusch and Rebecca Parrilla, with assistance from many others.
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Malaysia's emerging culture is a mixture and blending of more than 23 million people of mixed descent who are Malays, Bumiputras, Chinese, Indians and others who consider themselves citizens of the country. Culture, therefore has a significant influence in determining the way people communicate with members of their immediate family, their relatives, work peers, elders, strangers and local dignitaries. It influences the styles Malaysians use to persuade others and the languages they speak with fellow colleagues and foreigners.
Cultural Detective® Malaysia is an attempt to assist you in identifying the common values that are found among the multicultural population, and their influence on how business is conducted, how relationships are built, and how conflicts are resolved to maintain understanding, harmony and unity in the country.
Cultural Detective® Malaysia contains the following stories and critical incidents:
Cultural Detective® Malaysia is authored by Kathleen A. Curran and Asma Abdullah
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Mexico makes sense. Its own sense! Cultural Detective® Mexico enables the professional to see cross-cultural interactions in a more insightful way. It will enable the professional to understand how culture critically impacts communication.
Cultural Detective® Mexico contains the following stories and critical incidents:
Cultural Detective® Mexico is authored by Rossana Miranda-Johnston and Marc I. Ehrlich
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In order to make your business encounters with the Dutch successful right from the start, learn what to expect when you first meet. How do you approach the multilingual Dutch? Read about their direct communication style and how they make decisions. Become aware of how your own cultural values may differ from those of the Dutch. This training tool will help you, as well as your Dutch colleagues and customers, bridge differences and make cooperation productive and pleasant. Cultural Detective® The Netherlands helps you create new business opportunities together.
Cultural Detective® The Netherlands contains the following stories and critical incidents:
Cultural Detective® The Netherlands is authored by Eleonore Breukel and George Simons
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"I am a New Zealander," used to be an introduction whispered hesitantly. This is not the case any longer. Today's dominant image of New Zealand is that of youth and vigour—a dynamic, resourceful people positioned on the cutting-edge of adventure, knowledge and creativity. "Kiwis" live with an extraordinary opportunity to create their future. Cultural Detective® New Zealand will give you invaluable clues to making the most of your relationships with New Zealanders.
Cultural Detective® New Zealand contains the following stories and critical incidents:
Cultural Detective® New Zealand is authored by Taruni Falconer and Bill Watson
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As a relatively large country (385,199 km2, slightly bigger than Japan) with a fairly small population (a little more than 4.5 million) and a coastline measuring 19,950 km, Norway has always been a world leader in shipping. During the last decades, Norway has also become a major global player in environmental protection, energy management, pulp and paper manufacturing and, because of ample hydropower, also a major producer of aluminium and chemicals.
Norway has entered the 21st century as a lottovinner. Yet there are disturbing signs that the analogy may be too close to reality. Just as some individuals who win a fortune end up rather unhappy, there are also sociological studies suggesting that the more affluent Norwegians get, the less satisfied they are. However, not even this rather typical Norwegian gloom can alter the fact that, in 2005, the United Nations (UNDP Human Development Index, taking into account life expectancy, material prosperity, education, and income per person) ranked Norway for the fifth year in a row as the best country in the world in which to live, and there is every reason to assume that the coming years will deliver exactly the same ranking. This Cultural Detective will help you discover why.
Cultural Detective® Norway contains the following stories and critical incidents:
Cultural Detective® Norway is authored by Anders Hovemyr and Bernhard Rikardsen
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Oceania is a geographical and cultural region in the tropical zone of the Pacific Ocean. It extends from Belau (Palau) in the west to Rapa Nui (Easter Island) in the east and from Hawai'i in the north to French Polynesia in the south. The indigenous peoples of this large sea of islands share many values and customs. At the same time, there are differences between the island cultures, including differences related to the several colonising metropolitan powers.
Cultural Detective® Oceania looks at the shared values of these islanders and explores areas where outsiders often feel confused and frustrated. The background materials, case studies and exercises will assist you in being more effective in Oceania.
Cultural Detective® Oceania contains the following stories and critical incidents:
Cultural Detective® Oceania is authored by Barbara Pirie and the Oceanic Wantoks.
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The Philippines, described since the 16th century as the Pearl of the Orient Seas, is home to a people whose complex and fluid cultural identity is a product of a Malay-Indian-Chinese mix overlaid by four centuries of Spanish and American colonial experience. The Philippines is the only predominantly Christian nation in Asia, and English is widely spoken. Filipinos' adaptiveness is key to their resilience. This is born out by the fact that there are currently seven million Filipino skilled and professional expatriate workers in 150 countries, and the number continues to rise. To work effectively with Filipinos in the Philippines or anywhere in the world, it is necessary to look beneath the warm and friendly exterior and answer Filipinos' efforts to adapt with an effort to understand how Filipino values and convictions about life motivate their behaviour and actions.
Cultural Detective® Philippines contains the following stories and critical incidents:
Cultural Detective® Philippines is authored by Adelia Rejante-Nicholls and Carmila Legarda
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There is a joke: "God, while creating Europe, made fun of the Poles; he put Poland between Russia and Germany to see what would happen."
The history of Poland is complex. In the 16th century it was one of the most powerful countries in Europe, but after that it remained conquered and partitioned for over 120 years. Poland finally became independent in 1989, starting a chain reaction of destruction of the Communist system. Lech Walesa and Pope John Paul II have become international symbols of this struggle for freedom. The long period of fighting against aggressors has left its traces on the Polish mentality and behavior in both business and private life. Cultural Detective® Poland will help you learn how to understand and work more effectively with Poles.
Cultural Detective® Poland contains the following stories and critical incidents:
Cultural Detective® Poland is authored by Pawel Walentynowicz and Radoslaw Walentynowicz
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Cultural Detective Le Retour est disponible en français.
For a number of years, the expatriate's return home has been the subject of serious reflection on the part of commercial enterprises as well as governmental and non-governmental organizations. In some countries public administrators have also been concerned with the international mobility of their employees. Severe problems have often been reported in the process of reintegrating expatriates into the organization or into the workforce. Workers, volunteers, students, and others who have been living abroad have reported problems in readapting to life in their native land after a significant absence. In fact, returning from expatriation is not the simple homecoming we would like or expect it to be. Both challenges and opportunities present themselves to the returning individuals and their sending organizations. Each new situation calls on their ability to adapt.
Generally speaking, there are two principal uses for Cultural Detective: The Return:
Click here to view a narrated presentation (turn on your computer speakers).
Cultural Detective® The Return contains the following stories and critical incidents:
Cultural Detective® The Return is authored by George Simons and Elisabeth Sultan
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In this new century, Romania is a country of contrast: from the heights of the Carpathian mountains to the depths of the Black Sea, Romania is a land rich in natural resources seeking to address poverty. At the same time, Romania is quickly moving towards European integration, 15 years after the Ceausescu regime. To the casual observer, many historical and societal myths still abound: Was "Dracula" a real person? Does the Ceausescu "personality cult" play a role in contemporary society? Why is Romania a "breeding ground" for IT professionals, similar to India? Cultural Detective® Romania will help you understand how Romania has been a region of European cultural diversity for centuries. It explores how Romanians, Hungarians, Germans and Roma, by developing a unique cultural history, use diversity as a culturally creative resource.
Cultural Detective® Romania contains the following stories and critical incidents:
Cultural Detective® Romania is authored by Rita Booker and Stefan Palarie
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Most druzhby! "Bridges of Friendship!" This popular Russian salutation underscores the opportunities for cooperation and understanding with the people of today's Russia. Cultural Detective® Russia gives you insight into the Russian mindset, values and behavior patterns, illustrated with concrete, realistic examples from a variety of settings.
Cultural Detective® Russia contains the following stories and critical incidents:
Cultural Detective® Russia is authored by Carrie Cameron, Tatyana Fertelmeyster, and Sarah Ruegg
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Cultural Detective® Self Discovery helps individuals to investigate and explore their cultural identities. Through a series of short exercises and discussions, users explore the roots of the cultural influences—from childhood upbringing, key events, people who influenced them, and cultural belonging—that shape who they are and how the behave. Participants identify their core values, the positive and negative aspects of these values, and the thinking and behavior flowing from them. They then discover how their values and behavior may be similar to and different from other cultural groups.
Our core values lie deep within us, and are not easily identified or explained. Yet knowing our core values can help us maintain them, behave more flexibly, and better explain ourselves and negotiate our needs with others. Cultural Detective® Self Discovery helps people discover their values, preferences, and the cultural influences driving their thinking and their actions. This latest addition to the Cultural Detective® series:
Cultural Detective® Self Discovery can be used as a stand alone exercise or as a powerful component in sessions focused on cultural awareness, diversity and self-development, or as a process to facilitate teambuilding and organizational synergies. It also serves as a useful starting point for programs and trainings that will be employing Cultural Detective® culture-specific packages.
Click here to view a narrated presentation (turn on your computer speakers).
Cultural Detective® Self Discovery is authored by Dianne Hofner Saphiere, Kate Berardo, and George Simons
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Senegal, which is also known as the land of teranga (hospitality), is a small but culturally- and ethnically-diverse country in which traditional African religions co-exist with Islam and Christianity. As one of the gateways through which the historical contact between Africa and Europe took place, Senegal continues to be a place that is distinguished as a crossroads for different traditions and cultures. Additionally, the significance of Goree Island in the Trans-Atlantic slave trade creates an important link between Senegal and the Americas.
The values that shape the cultures of Senegal are products of this blend of traditions in which the present echoes the past, the old meets the new, and Africa, the West, and the East all collide and coalesce with each other to define this country.
Cultural Detective® Senegal is authored by Serigne Ndiaye and Emmanuel Ngomsi
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From an Asian perspective Singapore is perceived as western; from a western perspective Singapore is considered quite Asian! The mix of tradition and continuity with modernity and change, plus the "rojak salad" of Singaporean cultures—Chinese, Malay, Indian and Eurasian, contribute to making Singapore an enigma to many and confusing to most. Cultural Detective® Singapore helps you find the common core values, attitudes and behaviors of the multicultural Singaporeans. It allows you to recognize influences in action in business, communication and relationships.
Cultural Detective® Singapore contains the following stories and critical incidents:
Extra! Cultural Detective® Singapore includes materials on traditional and modern Singaporean communication styles and thought patterns.
Cultural Detective® Singapore is authored by Kathleen A. Curran and Soo Kok Leng
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Slovakia is a small Central-European country with a very turbulent history. It has struggled throughout its history to preserve its national identity. Slovaks are also a peace-loving nation—the split from Communism in 1989, dubbed the "Velvet Revolution" because of the lack of bloodshed, is a testimony to this. Since Slovakia gained independence in 1993, major transformations of the social, political and economic environments have taken place. Slovakia has become a favourite destination for foreign investors, mainly due to a favourable tax policy, its highly educated and skilled workforce, and its recent rapid economic growth.
The Cultural Detective® Slovakia will help you to understand the Slovak culture, making your private and professional relationships with people from this beautiful country easier and more efficient.
Cultural Detective® Slovakia contains the following stories and critical incidents:
Cultural Detective® Slovakia is authored by Andrea Semetkeova and Mária Tajtáková
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After God had created the world, there remained a handful of beautiful things in his hand that he threw on a small piece of land: a bit of the Alps, a small part of the Adriatic, a patch of the Panonean lowlands, some rivers, valleys and woods in between. He created Slovenia, now counting two million people; another two million is scattered around the world. Disagreeing about things is a national sport, but the Slovenians, independent since 1991, become united when they need to defend their position as a nation, as well as their cultural and historical heritage.
The Cultural Detective® Slovenia will give you insight into the behavioural patterns and mentality of the Slovenians, thus helping you to find useful contacts and favourable working conditions in a friendly atmosphere.
Cultural Detective® Slovenia contains the following stories and critical incidents:
Cultural Detective® Slovenia is authored by Marjana Bidovec Finzgar
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South Africa is known as "The Rainbow Nation." There are eleven official languages and a multi-coloured landscape of people. Cultural Detective South Africa will help you understand the complexities and paradoxes of life in South Africa. The country is both first world and third world. The values of the different groups are on both sides of most spectrums. The dynamics of life in South Africa encompass the transition processes from the apartheid era to an egalitarian society. Legal and social methodologies to ensure the swift redressing of imbalances have been established, with this, ambivalence regarding change is evident.
Cultural Detective® South Africa contains the following stories and critical incidents:
Cultural Detective® South Africa is authored by Kathi Lyn Tarantal and Denise Hill
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Welcome to Cultural Detective® South Korea! Once the "Land of Morning Calm," South Korea is now the "digital Mecca" of the world. With few natural resources but powerful human capital, South Korea has become a dominant player in the global economy. One can easily observe cultural changes. Korean values are in transition from traditional, authoritarian Confucian values, to more democratic and individualistic ones. With a 5000-year-old history, the old and the new coexist in every aspect of Korean life. Koreans take pride in their cultural heritage; however, they try to define new Korean values as the society changes with globalization, industrialization and digitalization.
Cultural Detective® South Korea contains the following stories and critical incidents:
Cultural Detective® South Korea is authored by Joon-hyoung Park and Eun Y. Kim
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Cultural Detective® Spain provides crucial information about Spanish values, attitudes and customs that will help you interact and understand your Spanish colleagues and friends, both at work and at home.
Cultural Detective® Spain contains stories and critical incidents about the importance of networks, the need for feelings of security, the role of family, a polychronic approach to time, and other key Spanish values critical to communication.
Cultural Detective® Spain contains the following stories and critical incidents:
Extra! Cultural Detective® Spain includes an extensive bibliography of fiction, poetry, drama, film, and television, and a guide to Spanish music by region.
Cultural Detective® Spain is authored by Maria Assumpta Aneas and Werner Schubert
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In the eyes of an outsider, the larger Nordic countries—Sweden, Norway, Denmark, Finland—seem almost identical. Mention this point to someone from these countries, and you will meet with strong disagreement. The Cultural Detective® for the Nordic countries will help you see the similarities and the differences of the Nordic countries. Participants will gain insight into interactions with these cultures, whether an outsider or an insider.
Cultural Detective® Sweden contains the following stories and critical incidents:
Cultural Detective® Sweden is authored by Anders P. Hovemyr and Tuula Piispanen-Krabbe
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Best known for its banks and mountains, its cheese and chocolate, the real Switzerland is unique and intriguing. This thought-provoking Cultural Detective® invites you to uncover the key values and contradictions of Switzerland's complex society.
Cultural Detective® Switzerland contains the following stories and critical incidents:
Extra! Cultural Detective® Switzerland includes a map of the linguistic regions of the culture, and the Values Lens includes both national and region-specific values.
Cultural Detective® Switzerland is authored by Ariane Curdy and Heather Robinson
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For decades, indeed, centuries, Thailand has been known by outsiders as "the exotic land of smiles." Millions of tourists visit Thailand every year, experiencing the always-smiling, friendly and accommodating Thai people. Yet behind the happy facade there is another world that is difficult for most foreigners to understand, especially in the Thai business context. Working with the Thais requires more than an ability to control one's emotions and a readiness to smile in all circumstances—although this is a good start. Cultural Detective Thailand will help you to better understand the Thais and what motivates your Thai colleague to superior performance.
Cultural Detective® Thailand contains the following stories and critical incidents:
Cultural Detective® Thailand is authored by Anders P. Hovemyr, Professor Khunying Maenmas Chavalit, and Axel Blom
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Cultural Detective® Turkey enables you to get an inside view of Turkish culture, a culture which usually surprises foreigners faced with the many sides of the Turkish character. Paradoxically, Turks embrace tradition and modernity, display open and closed attitudes, appear impetuous and unruly and yet driven by a deep set of values not apparent at first sight. The collection of critical incidents in this Cultural Detective will help you to see the core values of Turkish culture from a variety of perspectives, to enable you to better understand and communicate with your Turkish business partners and colleagues.
Cultural Detective® Turkey contains the following stories and critical incidents:
Cultural Detective® Turkey is authored by Perihan Ügeöz and George Simons
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The second-largest country in Europe, Ukraine is proud of its multifaceted history and its rich cultural heritage. Nomadic peoples, Slavic tribes, Greeks, Tatars, Golden Horde, Poles, Lithuanians, Turks, Cossacks, the Russian Empire, Austro-Hungary, the Soviet Union—all had a significant influence on Ukraine's history and sense of identity. Ukraine's territory and name kept changing until recently. Today, it is a strong, independent nation combining various and unique pieces into one beautiful mosaic.
Cultural Detective® Ukraine helps you recognize and reconcile the differences that make Ukrainians who they are, enabling you to better collaborate and achieve successful outcomes.
Cultural Detective® Ukraine is authored by Olga Collin, Andriy Rubashnyy and Tatyana Fertelmeyster
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Dealing with U.S. Americans is one of the world's greatest challenges. A country rich in resources, ideas and diversity, the U.S.A. provides some of the most daunting challenges in the world today in the area of politics, finance, business, technology, human rights and ecology. Cultural Detective® U.S.A. provides you with an understanding of some of the key values and the behavioral tools to influence those coming from the U.S. culture and those found in its pluralistic populations. While all Cultural Detective packages are regularly updated, the second edition of CD USA, issued in late August 2010, includes a new cover, Values Lens, and fully updated and revised content.
Cultural Detective® U.S.A. contains the following stories and critical incidents:
Extra! Cultural Detective® USA includes over 68 pages of material, with an extensive listing of proverbs and sayings that illustrate the values, and notes on facilitating negative perceptions.
Cultural Detective® United States of America is authored by George Simons and Eun Y. Kim
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Educational systems are complex cultures, reflecting the same types of attributes found in other cultures—core values, norms, beliefs, and behavioral expectations. In addition to being distinct organizational cultures, schools are made up of individuals—students, teachers, school staff and administrators—each with their own cultural origins, similarities and differences.
Cultural Detective® U.S K-12 Education explores the role culture plays in day-to-day school interactions in the U.S. and provides tools to increase cultural awareness, sensitivity and skills for teachers, school staff and leaders.
Cultural Detective® U.S K-12 Education contains the following stories and critical incidents:
Cultural Detective® U.S K-12 Education is authored by Holly Emert and Namita Eveloy
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Xin chao! Welcome to Vietnam, the land of paradox!
Vietnam has a long history scarred with both battles against foreign invaders and welcoming foreigners as friends, not foes. It is a country in which socialist ideals co-exist with a capitalist economy; a place in which the young and old are living lives apart; and a home in which its proud people, while still adhering to their ancient ways of thinking, eagerly absorb new ideas from the West on a daily basis.
To understand the complex psyche and the pragmatic approach of the people of Vietnam is to understand their culture.
Let Cultural Detective® Vietnam guide you to a deeper understanding of the Vietnamese people.
Cultural Detective® Vietnam contains the following stories and critical incidents:
Cultural Detective® Vietnam is authored by Phuong-Mai Nguyen and Seraphine Nguyen-Ngoc
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West Africa, consisting of 14 countries and 250 million people, is located from Senegal north to Nigeria next to Central Africa. West Africa is unique in many important respects—Nigeria is the most populous black country on earth; Ghana was the first African country to gain its independence from Europeans in 1957; Liberia is the continent's oldest republic. It is also from this region that millions of slaves were captured and transported to the Americas. Unlike any other region of Africa, this is where the two major colonial powers transformed the region, creating today's Francophone and Anglophone countries. Without exception, the West African countries are ethnically heterogeneous, creating a rich amalgam of traditional cultures. In no other region do indigenous cultures find themselves challenged and mixed with two other foreign cultures, the French and the British.
Conducting business in West Africa requires a profound understanding of the complex relationships history has established between traditional cultures and western ways of life. Cultural Detective® West Africa is a first step in understanding the multidimensional aspects of these cultures.
Cultural Detective® West Africa contains the following stories and critical incidents:
Extra! Cultural Detective® West Africa includes supplementary material on the context of slavery and postcolonialism, including instructions for facilitating a transformative discussion of these topics.
Cultural Detective® West Africa is authored by Emmanuel Ngomsi and Seidu Sofo
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Anyone who has worked with, played with, lived with, or exchanged communication with someone from the opposite gender has little doubt that men and women come from different cultures. While it may not be true that men are from Mars and women are from Venus, it is often the case that men and women struggle to effectively communicate and work with each other. This Cultural Detective® will help participants explore how early socialization patterns can lead to differences in values, styles and behaviors across gender differences.
While gender differences are affected by national culture within any country, our goal is to provide information and tools to help you look at gender culture within any larger national culture group to identify whether men and women could be expected to respond differently, how and why they might respond differently, and how to build bridges across any differences identified to develop effective work environments.
Cultural Detective® Women and Men contains the following stories and critical incidents:
Cultural Detective® Women and Men is authored by Donna Stringer and George Simons